Microsoft 365: It Is A Subscription Service Owned By Microsoft

Microsoft 365 is a subscription service owned by Microsoft that ensures a person that he/she is always having the most updated Office applications from Microsoft. 

Using the Microsoft 365 family, you can download Microsoft 365 on all your devices and you can sign in to 5 (five) different devices at the same time which means you can use Microsoft 365 office anywhere, at any time, and on any device. 

 

About Company

Microsoft 365 is basically a line of subscription services owned by Microsoft. It was launched on 10th July 2017. Microsoft 365 is the productivity cloud that is specially designed for people to help pursue their passion and to help run their businesses. 

Besides this Microsoft 365 is more than just applications that include Excel, PowerPoint, Word, Microsoft 365 brings together high-quality productivity applications along with powerful device management, cloud services, and advanced security all in one.

The Microsoft 365 team is passionate about improving organizational and human goals. Their main goal is to fulfill all the needs and expectations of their customers by providing premium quality services & products. 

The company’s mission is to empower each organization and every individual in the universe to gain more and more. They want to help everyone with their services and Microsoft wants to see everyone succeed in their businesses. 

The company’s customer care team is also very supportive and they treat their customers with so much patience. They properly guide their clients about their services and also help you resolve your queries. 

 

What Does Microsoft Offer To Its Clients?

The company provides many fantastic and unique products to its customers. On their official website, they have arranged their products in different categories and subcategories for the ease of their visitors. Some of their categories are also given below:

• Products
• Solutions
• Resources
• Pricing
• More Microsoft 365

Subcategories are also given below

Meetings and calling

• Online meetings
• Calling
• Video conferencing
• Screen sharing
• Custom backgrounds
• Virtual Events

Chat and collaboration

• Instant messaging
• File sharing
• Collaboration

Devices

• Teams Devices
• Teams Rooms

Apps

• Apps and workflows
• Meeting apps

Solutions

Use cases

• For work
• For home
• For education

Industries

• Healthcare
• Frontline workers
• Education

Scenarios

• Security and compliance
• Distance learning
• Work remotely

 

Resources

Demos

• Teams basics
• Chat and meetings
• Tips and tricks

Teamwork articles

• Managing remote teams
• Online meeting agendas
• Work from home
• Group chat in the workplace
• Work at home office
• See all business tech articles

Technical resources

• IT Guidance
• Tech community
• Developer platform
• Admin documentation

Training

• Quick start guide
• Training videos
• Training courses

More

• Customer stories
• Support

What’s new

• Surface Laptop 4
• Surface Laptop Go
• Surface Go 2
• Surface Pro X
• Surface Duo
• Microsoft 365
• Windows 10 apps
• HoloLens 2

Microsoft Store

• Account profile
• Download Center
• Microsoft Store support
• Returns
• Order tracking
• Virtual workshops and training
• Microsoft Store Promise
• Financing

Education

• Microsoft in education
• Office for students
• Office 365 for schools
• Deals for students & parents
• Microsoft Azure in education

Enterprise

• Azure
• AppSource
• Automotive
• Government
• Healthcare
• Manufacturing
• Financial services
• Retail

Developer

• Microsoft Visual Studio
• Windows Dev Center
• Developer Center
• Microsoft developer program
• Channel 9
• Office Dev Center
• Microsoft Garage

Company

• Careers
• About Microsoft
• Company news
• Privacy at Microsoft
• Investors
• Diversity and inclusion
• Accessibility
• Security

 

What services do they Provide?

The company provides many amazing services to its customers and some of them are given below:

Return Policy

The company provides guaranteed products but in case you are not satisfied with your product and you want to return it then you can easily request a return because the company offers an amazing return policy to its clients. You just have to make sure that your product is eligible for a return or not. If you bought your item from another company and then you have changed your mind, you might contact that company to know about refunds or returns. Besides this, you can also check your order history to confirm what you have ordered from Microsoft.

How To Request An Exchange Or Return

• Firstly you have to sign in to Order history on the official website of Microsoft and then select the Request a return option. In case you do not see a request for a return then your product may not be eligible for an exchange or return. 
• You have to follow all the instructions on the display screen to get a prepaid shipping tag for the return. In case you cannot get a prepaid shipping tag for the return then you have to contact the support team of the company.
• When the company will get your products and find them eligible for a return then they will ship you a return or issue you a refund amount. 
• You can also see the status of your exchange or return on the order history page.

Refund Policy

In case you are not satisfied with the product and you want to return it and want a refund then do not need to worry. Microsoft offers an amazing refund policy to its customers. The company will give you a full refund if you make a qualifying return. However, the company is not responsible for any original shipping and handling costs. 

Normally, all the refunds are processed within 3-5 working days after the company gets your product and finds it eligible for a return. The company will credit the refund as the original method of payment. You can also see the status of your refund by visiting the Order History Page on the site.

Offers & Discounts

The company offers many deals and discounts occasionally. So you can get your favorite products & services at discounted prices.

Complaints

Microsoft’s customer support team willingly listens to all of your complaints and they immediately try to solve them. In case you are not satisfied with your order or you have any other issue, you can contact them at (www.microsoft.com) and they will get back to you with a solution.

How to Reach Microsoft Teams?

You can reach the company in so many ways. The simplest and easiest way is to visit their official website (www.microsoft.com) and then place your order by adding your favorite products to your cart. Then you have to follow the procedure to ship your order to your address. You can also follow the company on their social media pages for their latest collections and promotions. The social media pages include:

• Facebook: Microsoft 365
• Instagram: Microsoft 365
• Youtube: Microsoft 365
• Twitter: Microsoft 365
• Pinterest: Microsoft 365
• LinkedIn: Microsoft 365

 

Contact Information

You can contact Microsoft 365 sales experts by just filling a form on their contact us page. Their experts will answer all your questions and they will provide you with more information. They will also guide you on what Microsoft 365 can do for your business and how you can benefit from it.

The form is so simple, you just have to fill in all your credentials that include your first name, last name, a valid email address, company name, company size, job role, contact number, country, and comments/questions. Then you have to simply click on the “Contact Me” button to proceed further. In case you are a current client & you need billing or technical support then you can visit the company’s support area or just log in to your account to see more options.

The company is always happy to help its customers and they welcome all the suggestions and comments, so If you have any suggestions, comments, or queries regarding your services or anything else you can easily contact the company. The contact information of the company is given below:

• Official Site Email Address: www.microsoft.com

Africa Contact Numbers

• Angola: +315 (214 154 065)
• Botswana: +27 (61 292 5016), (11 3618800)
• Egypt: (+20) 2 3539 3333

Europe Contact Numbers

• Albania: 0 8000 123 345
• Greece: (801 500 3000), (211 12 06 500)
• Ireland: 1850 940 940

Asia Contact Numbers

• China: (400 820 3800), (800 820 3800)
• Singapore: 800 1013659
• Thailand: (1800012705), (0)2 263 6888
• Hong Kong: 2388 9600

Live Chat 

Microsoft also provides the live chat option to its clients. You can use the live chat option for return items, missing items, damaged items, or for any queries regarding your order and shipping.

• Live chat Timings: 24/7

 

A Quick Wrap-up

Microsoft 365 is a line of subscription services owned by Microsoft. It is basically a cloud of productivity that helps people to grow their businesses. Microsoft has many amazing applications that include Word, Excel, PowerPoint, and more.

The company’s main aim is to provide high-quality customer service to its customers. They want to satisfy their customers by fulfilling all their requirements and expectations. The company also offers deals & discounts to its clients, occasionally. You can buy Microsoft’s services for your business to improve and grow without any hesitation. In case you are not fully satisfied then you can cancel your service and get a refund.

Before buying anything online, it is important to read all the reviews of people. By reading online reviews, you get to know about the quality, services, and many things regarding the company and the products. So after buying a product or service from Microsoft 365 you also write a review about it, so people can learn from your experience.