27prom is a global online clothing store that sells wedding dresses. It is basically a dress manufacturing and fashion designing company. 27prom was founded in 2012, and they offer their customers an easy way to shop amazing dresses at affordable prices.
Moreover, 27prom contains a wide variety of dresses for every event. The company has sold more than one million dresses all over the world and it has been named a “Tomorrow’s Global Brand” by Amazon. We think that 27prom can be a women’s one-stop-shop for women for dresses for every occasion.
27prom is a fashion-driven company and its main goal is to represent the international pulse of America in the field of design, fashion, advertising, and to offer a complete lifestyle to its international customer. The company has applied the highest standards of integrity, quality, creativity, and innovation to its items and concepts.
You can find amazing and unique dresses at 27prom. They sell anything from an elegant evening gown to a shimmery prom dress. You can also shop for your wedding dress and as well as your bridesmaid dresses. The company offers a huge variety of stunning dresses for every important moment in your life. The main categories can be found under:
- Prom dresses
- Evening dresses
- Bridesmaid dresses
- Flower Girl dresses
- Special Occasion dresses
- Wedding dresses
- Real model series
27prom’s talented and expert dress designers help their customers to select the dress of their dreams that is suitable to their occasion. They have made an easy and handy shopping guide that helps you to choose your dress according to your body shape and size. Their guidelines are super helpful as they tell which dress shapes, trains and necklines work well for you. The company offers a 12% student discount on their official page that is www.27prom.com. You can visit their website to place your order.
The company 27prom values its customer choices. In case you are not fully satisfied with your purchase you can return your product. The clothing company has made the returning process so easy and convenient for their customers.
For returning items you must fulfill the company’s instructions given below:
- All dress orders that are canceled within two (2) hours of purchase are eligible for a full refund.
- The dresses that are canceled within Twenty-four (24) hours are eligible for a 50% (half) refund.
- Order cannot be changed or canceled after 24 hours of purchase.
- The company only accepts half or a full refund for the product that has an issue because of the company’s carelessness which means that the company will not refund any amount if the problem is caused by the customer.
- The company does not accept any returns for customer self-designed or confirmed customized dresses.
- 27prom does not accept returns on products that have been damaged or used.
Custom Clearance Taxes or shipment fee
27prom doesn’t accept any refund requests on you refusing to sign for the delivery package because of taxes. Each and every order is shipped as Delivered Duties Unpaid so the company is not responsible for any taxes, charges, tariffs, or duties that may apply on international shipment.
In case the size of the dress didn’t arrive as the specific measurements as one ordered:
- The company provides a modification service for their loyal customers. For this, you just have to send back the dress to the company and they will modify it and send it back to you within 7 business days. The customer is responsible for all the shipping fees.
Problems in customized design:
If the customer is facing any problem regarding color or size that was made by customers during buying then those customers will not get any refund. If you want to return the dress, then you have to contact the company’s customer care service. You can email them at [email protected] After getting approval of the return request, kindly return the item back to their factory address.
You can contact the company through several channels, starting with visiting their website and finding the contact us page. You can also visit one of the social media pages as stated below:
- Facebook: 27prom
- Instagram: 27promcom
Other contact information:
- Email Address: [email protected]
- Phone Number: 8618260446554 (Mon-Fri 10 am – 5 pm PST.)
Suzhou YuYazhao Clothing Co., Ltd
4th Floor F8-83,
Guangji South Road NO.159,
Suzhou Gusu District,
Jiangsu Province, 215000, China
27prom is an online clothing company that showcases weddings and other trendy outfits. Their clothing range is so diverse that you can buy any dress from there whether you want a wedding dress or you want a party dress. The plus point of their brand is that you can also design your dress according to your favorite color and your size. We think that shopping from 27prom can be a good experience for everyone.