Tomatoink is an online company founded in 2008 by Andrew Yeung. It provides eco-friendly and affordable priced inks and toner cartridges for printers. The company packs ink in recycled and remanufactured cartridges and makes substantial savings both environmentally and financially. They also encourage their business customers to follow environmentally friendly practices. Tomatoink’s products give high-quality and vibrant results at affordable prices. The company has a partnership with Eden Reforestation Projects in which they run socially responsible operations in an attempt to reduce poverty in the world.
Products sold by Tomatoink:
The company sells printer inks for brands that include:
- Pitney Bowes
Deals & discounts:
- The company offers free shipping on orders of $50 or more.
- You can get a 15% discount by signing up for the company’s newsletter. For joining, you have to fill a simple form that requires your email address, first name, and your last name. You also have to answer one question: How many promotional emails would you like to receive per month?. Then finally click the subscribe button to get 15% off on your order.
Making a purchase:
You can visit their store in Central business park located in Union City, California. You can also place your order by visiting their official website (www.tomatoink.com) or calling them at +1 833-777-0127.
Orders within ten days of carrier delivery
The company always ensures the customer’s satisfaction. Tomatoink offers a FREE return for orders that are placed with the standard shipping of $3.99 option and within ten days of delivery depending on the carrier’s tracking info.
For any reason, if you are not satisfied with your purchase you should contact the company for a refund.
- Then you have to wait for your return label to respond to you through an email. This whole process will take 1-2 working days.
- Now you have to print your label and write the RMA number legibly on the provided label. Then use it to send the order back.
- Once the returned package is received and processed, the refund will be sent to the same process of payment as your original order.
- Order must be returned to the company within thirty (30) days of setting up a return.
If you request a return after ten days of delivery, all the shipping costs regarding the placement of the order will be non-refundable.
In case the cartridges sent to you are damaged, then the company will set up a return for a refund. You just have to call the company on (510-296-3556) and their customer support team will help you. Make sure to have your details handy such as the printer model, Order ID, and Cartridge number.
How to return Cartridges:
For some reason, you are not satisfied with your cartridge and you want to return them then the company will accept them back if they are not used, open, and in resellable condition. Tomatoink has two options for non-damaged returns:
- Refund – With 15 percent Restocking charges
- Store Credit – NO restocking charges
Remember that the shipping cost of an order is non-refundable for both defective or non-defective items. If the order was placed with free shipping and now you want to return it, the company will deduct $4.95 from your refund.
For sending a message to a company, you have to fill a form in which you have to write your credentials that include your name, email address, order number, phone number, how did you find us, question type, and finally your question/comments.
- Company Address: 33268 Central Ave Union City, CA 94587
- Local Number: 510-296-3556
- Call us toll-free Number: 1-833-777-0127
- Fax Number: 1-877-838-9869
- Monday-Friday, 6 am-6 pm PT
- Saturday-Sunday, 6 am-6 pm PT (live chat only)
The company’s Live Support is Offline. You can try between the hours of 7 AM to 6 PM PT Monday-Friday or 6 AM to 6 PM Saturday-Sunday.
For bulk purchases:
For resellers or bulk purchases, you have to call the company at (1-833-777-0127). The customer can also fill the online form for the company’s competitive price quote.
Tomatoink is an amazing ink supplier company. They make sure that their products do not affect the environment. They are having eco-friendly products. Their product variety is so vast that you can get any printer ink at affordable prices. They care for their customers. We hope it can be the best option for you.