Pier One Reviews

Pier 1: A one-stop online shop for decorating a home

Pier 1 is an online shop founded in 1962 by Luther Henderson that sells furniture, curtains, rugs, entertaining accessories, cushions, decor, pillows, candles, lighting, dinings, gifts, and much more. If you love to decorate your home, then Pier 1 is the best shop for you. You can find everything in this shop to decorate your place. They discover and make fashion-forward trends. They can also handcraft almost every item that you have in your mind.  

They have a wide variety of inspiring, creative, colorful, and trendy decorations for you. They are all about presenting the latest ways of experiencing and seeing your house. All of their rugs, art, scented candles, and furnishings are made to brighten up your imagination, reveal more possibilities, and show inventive solutions that than that you ever thought possible.

Besides this, customer satisfaction is always their priority, so they offer a fantastic return and exchange policy.

What Products do Pier1 Offer?

Pier 1 offers many unique amazing products to its customers on its official website. You can find almost everything at this shop to decorate your house. They have arranged their products in categories for the ease of their visitors on their site.

Holiday & Seasonal

• Christmas
• Christmas Trees
• Christmas Decor
• Christmas Wreaths & Florals
• Spring & Easter
• Valentine’s Day
• Holiday & Seasonal Clearance
• Hanukkah
• Fall & Thanksgiving
• Halloween
• Home Supplies
• Gifting
• Apparel
• Masks
• Gifts Under $50
• Monogram Gifts

Pillow & Cushions

• Indoor Pillows
• Outdoor Pillows
• Seasonal & Holiday Pillows
• Throws & Blankets
• Indoor Furniture Cushions
• Papasan Cushions

Dining & Entertainment

• Dinnerware
• Dinner Plates
• Salad Plates
• Flatware & Serving Utensils
• Flatware Sets
• Flatware Caddies & Organizers
• Table Linens & Accessories
• Placemats & Charger Plates
• Table Runners & Toppers
• Napkins
• Napkin Rings & Place Card Holder
• Table Cloths
• Dining Chair Pads
• Serveware
• Trays
• Serving Bowls & Platters
• Glassware & Bar
• Wine Glasses
• Tumblers
• Cocktail & Beer Glasses
• Mugs
• Pitchers, Decanters & Dispensers
• Bar Tools & Accessories
• Kitchen
• Canisters & Cookie Jars
• Kitchen Organization
• Cookware & Bakeware
• Food Storage Containers
• Appliances & Electronics
• Cookware & Bakeware
• Kitchen Linens
• Outdoor Dining & Entertaining

Furniture

• Dining Room & Kitchen
• Dining Tables
• Kitchen Hardware & Fixtures
• Dining Benches
• Dining Chairs
• Counter & Bar Stools
• Buffets & Bar Carts
• Bedroom Furniture
• Beds & Headboards
• Dressers, Chests & Armoires
• Nightstands
• Vanities & Mirrors
• Jewelry Armoires
• Mattresses
• Storage & Organization Furniture
• Entryway & Mudroom
• Office Storage & Organization
• Baskets
• Hampers & Laundry Baskets
• Children’s Storage
• Living Room
• Accent Chairs
• Ottomans & Poufs
• Recliners
• Amish Furniture
• Sofas & Sectionals
• Coffee Tables
• Accent & End Tables
• Console & Sofa Tables
• Chests & Bookcases
• TV Stands
• Benches
• Accent Furniture
• Cabinets & Chests
• C-Tables
• Fireplaces & Fireplace Accessories
• Trunks
• Home Office
• Desks
• Desk Chairs
• Shelving & Bookcases
• Office Storage
• Bathroom
• Kids’ Furniture
• Papasans & Swingasans

Lighting & Candles

• Table Lamps
• Floor Lamps
• Pendants & Ceiling Lights
• Decorative Lights & Glimmer Strings
• Lampshades
• Lanterns
• Candle Holders
• Pillars
• Hurricanes
• Votives, Tealights & Tapers
• Sconces & Chandeliers
• Candles & Home Fragrance
• Room Spray & Fragrances
• Essential Oils & Electric Diffusers
• LED & Flameless Candles
• Pier 1 Classic Fragrances
• Reed Diffusers & Refill Oils
• Spa & Body

Rugs & Curtains

• Area Rugs
• Doormats
• Outdoor Rugs
• Accent & Kitchen Rugs
• Runners
• Kids Rugs
• Bath Mats
• Rug Pads
• Window Curtains & Drapes
• Blackout Curtains
• Shower Curtains
• Curtain Rods & Hardware

Outdoor

• Patio Furniture
• Outdoor Dining furniture
• Outdoor Cushions
• Outdoor pillows
• Patio UmbrellasFirepits & Patio Heating
• Grills & Grilling Accessories
• Coolers
• Outdoor Rugs
• Sculptures & Decor

 

What Services Do They Offer?

Everyone knows that choosing the right decorations for your house or office can be a tiring process. Pier 1 company wants you to feel confident in your purchases. That is why their salespersons and customer support team assist you willingly and with a lot of patience. Their workers help you to find the best products you want.

The company also offers a fantastic return policy to its customers. So, you can return your purchase within thirty(30) days of delivery. The shipping fee is non-refundable, and the customer is responsible for return shipping charges also.

Any product on Pier’s one site that is a final sale or clearance sale will not be accepted. The company won’t accept returns for clearance products, sale items, personalized products, and others. The company also takes care of defective items received or a mistake with an order. 

Return Policy

In case you are not satisfied with your purchase, you can easily exchange or return the parcel. You can also contact the company’s customer support service at (888) 384-0700 or email at [email protected].

Returns/Exchanges Policy

You can exchange and return most products for store credit redeemable on the company’s website pier1.com within thirty(30) days of delivery. The mentioned below will apply:

• The company will only refund the shipping charges for damaged or mistaken orders. Other shipping fees are non-refundable and automatically deducted from your refund amount.
• Clearance items and any products marked as final sale are non-refundable may not be exchanged or returned. 
• The company does not accept exchanges or returns on comforter sets, pillows, or other bedding items.
• Damaged and misused products are also not refunded or exchanged by the company.
• The returned product must be in its original packaging and condition.
• You have to keep proof of postage like an invoice or tracking number when shipping the order back.
• The company usually issues a refund within 6-7 working days after processing your return package.

Order Cancellations Policy

The company processes orders as quickly as possible for you, but there is a fifteen (15) minute window for order cancellation during their regular working hours. If you have placed an order in error,n you can immediately call the company’s customer service at 888 384-0700. Besides this, if the cancellation request occurs more than fifteen minutes after the order is confirmed, then the order will be delivered and processed as a return upon delivery.

Complaints

The company willingly listens to all of your complaints, and they immediately try to solve them. In case you are not satisfied with your order or have any other issue, they get back to you with a solution.

Damaged item

In case there is a mistake with your order, or products delivered to you are damaged/defective, then the company will replace them immediately. They provide every possible solution to their customers for any of their mistakes and charge no shipping fee in such an event.

Deals & Discounts

The company offers many deals and discounts occasionally. So you can get your favorite products at discounted prices. Nowadays, the company is offering a discount on their signature fragrances. So hurry up and grab your favorite fragrances at low prices.

How to order from the company

You can reach the company in so many ways. The simplest way is to visit their official website (www.pier1.com) and then place your order by adding your favorite products to your cart. Then you have to follow the procedure to ship your order to your address. You can also visit the company’s social media pages that include:

• Facebook: Pier 1
• Instagram: Pier1
• Twitter: Pier1
• Pinterest: Pier 1

 

Contact Information

The contact information of the company is below:

• Customer Service Number: (888) 384-0700
• Email Address: [email protected]

Hours of Operation: 

• Monday – Friday: 8:00 AM – 8:00 PM, CST
• Saturday/Sunday: 8:00 AM – 6:00 PM, CST

Headquarter Address:

• Fort Worth, Texas, United States

Conclusion

Decorating a home or office is a complex process, but Pier 1 store has made it very easy for you. They offer every decorative item, furniture, and much more, so you can decorate your house without much effort. Pier 1 company also provides fantastic services to its customers. In case you don’t like your order, then you can quickly return it. 

By reading online reviews, you know about the quality, services, and many things regarding the company and the products. So after buying a product from pier one, you also write a review about it so that people can learn from your experience.